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Cancellation & Refund Policy

Refunds processed for cancelled users are transferred to the user’s bank account / debit / credit that was used while payment against plan.
If the user want to cancel the plan or modify the plan the the payment is processed in the special case and it is instantiated within 24 hours. Your bank may take 5-14 days to credit this amount to your account/card.In case the refund amount is not credited to your account in 14 days from the date of refund, we kindly request you to send an email to info@siteji.com along with the plan details/order details and credit/debit/Wallet statement (in PDF format) from the date of payment to till date. We will provide you the necessary support in crediting back the refund amount.